About the ArcadeAce Console
How many games are included?
The ArcadeAce comes with a pre-loaded 64GB MicroSD card containing 10,000+ classic games from over 20 retro systems including NES, SNES, GBA, PS1, N64, PSP, SEGA Megadrive, MAME, Neo Geo, and more.
What systems are supported?
The ArcadeAce supports 20+ emulation systems: PS1, N64, PSP, SNES, NES, GBA, GBC, SEGA Megadrive, MAME, Neo Geo, and many more.
What is the screen size and quality?
The console features a 3.5" IPS display with a 640×480 HD resolution — vivid colors, sharp image, and comfortable to view in any lighting condition.
How long does the battery last?
The built-in 3,200 mAh battery provides 6 to 8 hours of continuous gameplay depending on screen brightness and the system being emulated. It recharges fully via USB-C in approximately 2–3 hours.
Does it have Wi-Fi or Bluetooth?
The ArcadeAce does not have built-in Wi-Fi or Bluetooth. It does include a USB-C OTG port which allows you to connect an external USB Wi-Fi adapter if needed, as well as a 3.5mm headphone jack for audio.
Can I add more games?
Yes! The console features a dual MicroSD slot (one for the OS, one for games), supporting cards up to 256GB. You can load additional ROMs onto a compatible MicroSD card.
What are the dimensions and weight?
The ArcadeAce measures 13 × 8.3 × 2.6 cm and weighs just 190g (6.7oz) — compact enough to fit in any pocket.
What colors are available?
The ArcadeAce is available in 5 colors: White, Purple, Red, Black, and Green. All colors are the same price.
Shipping
Where do you ship?
We ship worldwide. Free shipping is included on every order, with no minimum purchase required.
How long does delivery take?
Orders are processed within 24–48 business hours. Estimated delivery times:
- France & Europe: 7–12 business days
- USA & International: 10–15 business days
Will I receive a tracking number?
Yes! A tracking number is automatically sent to your email once your order has been dispatched.
Returns & Warranty
What is your return policy?
We offer a 30-day return window from the date of delivery. Items must be in their original condition and packaging. Return shipping costs are the responsibility of the customer. To initiate a return, email us at arcadeacee@gmail.com.
My item arrived damaged — what should I do?
Please contact us within 7 days of delivery at arcadeacee@gmail.com with your order number and photos of the damage. We will send a replacement or issue a full refund at no cost to you.
What warranty is included?
All ArcadeAce consoles are covered by the 2-year legal guarantee of conformity (garantie légale de conformité) in accordance with French and European consumer law, covering manufacturing defects and non-conformity with the product description.
Contact
How can I reach customer support?
Email us at arcadeacee@gmail.com. We respond within 24 business hours, Monday to Friday.